Thanks for shopping at Probe It Food Safety
If you are not entirely satisfied with your purchase, we’re here to help.
You have 5 business days to request a refund from the date of your purchase.
To be eligible for a refund, some of the following applies:
- First, to request a refund, please make a request in writing to Probe It Food safety at firstname.lastname@example.org
- Once we receive your email request, we will start the process and notify you on the status of your refund after inspecting your refund request
- If your refund is approved, we will initiate the refund process. Funds will be available within 5-10 business days from the date the refund has been processed.
- There will be NO refund if the candidate/user has logged into the course.
- There will be NO refund provided if the request is outside of 5 business days.
- Candidate may transfer to another course (provided the user has not logged into the original course)
- If premium package has been purchased (Course & Exam & Study Guide) a $20 administration fee to process refund will be applied (provided the user had not logged into the course).
Refund will not be applicable
- If Student’s environment such as computer, speaker, camera does not function properly
- Student decides or has a change of heart to go with a different online course provider
- Once a user or candidate starts or logs into the course
- If request for refund is made outside of 5 business days.
Contact us if you have any questions.